Privacy policy 

We are commited to the privacy of your personal information. The following information discloses our privacy policy for the information we collect at our website.

"Personal information" is information that would allow someone to identify or contact you including, for example, your full name, address, and telephone number or e-mail address.

Acceptance
By using the site, you agree to be bound by the terms and conditions of this policy. If you do not agree with the terms and conditions of this privacy policy, do not use the site.

Information we collect
Users may browse through the information sections of our site without providing us with any personal information. However, if you request information or services from us, we may ask for your contact information, such as your name, email address, company name, address, and phone number. We may also collect personal information from you when you send us emails or submit other forms of information directly to us as well as at other points on our site where we state personal information is being collected.

When requesting a quote online, the registration form will require personal information about the website user ("User") and the passenger who will use our transportation services ("Passenger") in the event the Passenger is different from the User. This information will be compiled into a profile. Such information may include at least the following, for the User: name, address, e-mail address, company name, phone number, pick-up and drop-off information. We may collect this same information when reservations are made through other offline means.

In addition, we may use a feature of your browser called a "cookie" to identify you while you are using the website. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies make your internet experience quicker and more convenient. You are always free to decline our cookies if your browser permits, but some parts of the Sites may not work properly if you do. We may also use cookies for other purposes, including enhancements to the reservations system. In addition, we may also collect Users' IP addresses to help us analyse traffic on the site.

Who collects your information
Brookes Chauffeur Services Ltd owns the site and the personal information collected through the site and our own reservations centre. We may outsource to a third party the hosting and operation of the site. However, such third parties do not and will not have any ownership interest in the personal information collected or any right to use the personal information apart from the operation of the site. For personal information we receive from third party reservations agents, systems or centres, Brookes Chauffeur Services Ltd either owns, jointly owns, or has the appropriate licences to use, such information. You should check with the third party who initiated your reservations to determine their respective privacy policies.

Our mailing address is;
Brookes Chauffeur Services Ltd
Head Office
Suite 63
Westmead House
123 Westmead Road
Sutton
Surrey
SM1 4JH

You can also contact us at mail@brookeschauffeuring.com

How we use your information or disclose it to third parties
We use the personal information collected through our site to administer and deliver our services. In connection with the delivery of our services, we may share the personal information with third-party partners or vendors who help deliver or administer the services, but they are only permitted to use the information in connection with the delivery or administration of our services. We may also use the personal information collected through the site to provide you with information related to our services, and to promote our services to your company.

Controlling the collection, use and distribution of your information
If you do not want to receive marketing materials or communications from us or do not want your contact information disclosed to third parties apart from the delivery or administration of our services, you can opt-out by contacting us by e-mail.

If you provide any information on your own or directly to parties who provide services connected with our site, different rules may apply to their use or disclosure of your personal information. We advise you to investigate and ask questions before disclosing information to third parties.

Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that the personal information you provide will not be disclosed to additional third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

Changes to this Policy
Brookes Chauffeur Services Ltd may amend or change this policy at any time. We will post any revisions to this policy on the site, so site users may be aware of these changes. Any User or Client who provides additional personal information after these changes are posted will be deemed to have accepted the revised policy. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will send such person an email notifying them of such changes and giving them the option as to whether to allow us to use their information in this different way. Without such consent, we will use personal information in accordance with the privacy policy under which it was collected.

We hope this policy clarifies our procedures regarding your personal information. If you have any questions, you may contact us by email.